Technical support for marketing agencies

Delegate your technical issues to us

16

Team members

Rely on our team of professionals to elevate your operations and swiftly resolve any technical issues with your websites.

100+

Websites on support

Boost your online presence and success with our proven website support services.

45K+

Work hours spent

Benefit from expertise, honed through diverse projects, with a focus on tech marketing support.

Our technical support offerings

Website maintenance

Keeping your website updated and ensuring that everything works great. Get your site well maintained and  issues fixed.

Content management

We provide a fully managed service to optimize your digital asset and content management platforms, offering maintenance, audit, content publishing services.

Google Analytics events set up

Measure user interactions on your website or app. Enhance your Google Analytics tracking with our event setup service, aligned with your marketing strategy.

Conversion & user tracking set up

Measure and optimize your marketing campaigns, understand the customer journey and make data-driven decisions, by setting up conversion and user tracking.

UI/UX design

The key element of every marketing strategy is user-friendly design. A team of dedicated designers will help you to improve the user experience and boost your brand’s trust.

Website redesign

Except for aesthetics, redesign helps extend your website visitor sessions, improve SEO, and increase your conversion rate. Modernize your website and boost your business.

Looking for a reliable tech partner? Schedule a free discovery call to discuss how e can help.

Book a call

Why choose Deveit?

Proven track record

With a portfolio of over 200 projects, we deliver value to our clients, serving as your reliable web development partner.

Client-centric approach

Your project matters. Prioritizing careful listening, we exceed your ideas at every step. Our team is responsive and ready to address any issues.

Transparency and integrity

With the values of honesty, transparency, and trustworthiness, we meticulously track all the development steps with thorough documentation.

Competitive rates

With a cost-effective approach we ensure to provide you with top-notch development services without compromising quality

Our technology stack for support

Ecommerce

WooCommerce

WordPress plugin that enables ecommerce functionality on WordPress websites.

Shopify

Hosted ecommerce platform known for its simplicity and ease of use.

BigCommerce

Hosted e-commerce platform with customizable features for growing businesses.

CMS

WordPress

Open-source CMS and blogging platform written in PHP, known for its ease of use and flexibility.

Webflow

No-code website builder and CMS platform that allows users to design, build, and launch responsive websites visually without writing code.

Squarespace

All-in-one website builder and hosting platform known for its ease of use and stylish templates.

HubSpot CMS

Content management system offered by HubSpot, providing a suite of tools for content creation, optimization, and publishing.

Builders

Gutenberg

WordPress block editor introduced in WordPress 5.0, offering a modern and streamlined editing experience with blocks for adding and arranging content elements. It provides a visual way to create rich content layouts and customize the appearance of WordPress websites.

ACF

WordPress plugin that allows users to add custom fields to content types, such as posts, pages, and custom post types, enabling greater flexibility and control over content presentation and data management.

Elementor

Popular drag-and-drop page builder plugin for WordPress, allowing users to create custom website layouts without coding.

Beaver Builder

WordPress page builder plugin known for its ease of use and extensive collection of templates and modules for creating websites.

WPBakery

WordPress page builder plugin with a drag-and-drop interface and a wide range of content elements for building custom layouts.

Languages

PHP

Java

JavaScript

High-level, interpreted programming language used for adding interactivity and dynamic behavior to web pages.

TypeScript

Superset of JavaScript that adds optional static typing for larger-scale applications.

Hosting Platforms

WP Engine

Managed WordPress hosting platform offering performance, security, and scalability for WordPress websites.

Pantheon

WebOps platform for WordPress and Drupal, offering a suite of tools for hosting, developing, and managing websites and applications.

Bluehost

Web hosting provider offering a range of hosting solutions, including shared hosting, VPS hosting, and dedicated servers, with a focus on WordPress hosting.

GoDaddy

Domain registrar and web hosting company offering a range of hosting solutions and website building tools for individuals and businesses.

Contabo

Hosting provider offering a range of hosting services, including VPS hosting, dedicated servers, and web hosting solutions, with a focus on performance and affordability.

Design

Figma

Cloud-based design tool for interface design and prototyping, allowing collaborative real-time editing and design sharing.

Adobe Photoshop

Industry-standard software for image editing, graphic design, and digital art, offering a wide range of tools for manipulating photos and creating complex graphics.

Adobe Illustrator

Vector graphics editor used for creating logos, icons, drawings, typography, and complex illustrations.

Avocode

Design hand-off tool that helps teams bridge the gap between designers and developers by providing an easy way to share, inspect, and export design files from tools like Sketch, Photoshop, and Figma.

Sketch

Vector graphics editor primarily used for UI/UX design, providing a robust set of tools for wireframing, prototyping, and designing user interfaces.

Google Analytics setup and website maintenance offerings

Adding GTM/GA4 code snippet

Adding events

Form tracking

Ecommerce events tracking

Adding GTM/GA4 code snippet

Leverage the Google Analytics code snippet to measure data on your website

We add code snippets to the websites based on:

  • WordPress
  • Shopify
  • BigCommerce
  • Laravel/Magento/Yii/Symfony/etc

Adding events

Leverage the Google Analytics event to measure a specific interaction or occurrence on your website or app

We add tracking of click event on elements located on a site:

  • Via GTM configuration
  • Via custom implemented code for event triggering

Form tracking

Improve marketing insights and efficiency by tracking form submissions on your website

We install tracking on:

  • Native forms on the website, such as: GravityForms, Elementor Forms, WPForms, CF7, Shopify, BigCommerce (via GTM configuration or custom implemented code for event triggering)
  • Via custom implemented code for event triggering
  • HubSpot
  • Pardot

Ecommerce events tracking

Track the ecommerce activities, such as making purchases, adding or viewing products to shopping cards. etc. and gain valuable marketing insights

We install the events tracking on:

  • WooCommerce
  • Shopify
  • BigCommerce
  • Laravel/Magento/Yii/Symfony/etc

Packages

Choose the best plan for your agency. All offerings come with services provided by our in-house professionals:

Light

Simple launch
  • Adding up to 2 GTM/GA4, Facebook, etc codes
  • Configuring up to 3 simple button or links CTAs
  • Native configuring 1 form tracking based on Gravity, Elementor, WPForms, CF7 for WordPress or 1 form for Shopify or BigCommerce
Price inquiry

Medium

Enhanced solution
  • Adding up to 5 GTM/GA4, Facebook, etc codes
  • Configuring up to 5 simple button or links CTAs
  • Native configuring up to 3 form tracking based on Gravity, Elementor, WPForms, CF7 for WordPress or up to 3 forms for Shopify or BigCommerce
  • Configuring up to 3 simple conversions for forms or CTA events
Price inquiry

Extended

Advanced bundle
  • Adding up to 5 GTM/GA4, Facebook, etc codes
  • Configuring up to 5 simple button or links CTAs and up to 5 custom CTAs
  • Native configuring up to 5 form tracking based on Gravity, Elementor, WPForms, CF7 for WordPress or up to 5 forms for Shopify or BigCommerce
  • Configuring up to 5 form integration with Hubspot or Pardot
  • Configuring up to 3 simple conversions for forms or CTA events
  • Configuring up to 3 e-commerce conversions for WooCommerce, Shopify or BigCommerce
Price inquiry

Added value: extra capabilities included

One-month tryout period

You have the freedom to evaluate our services for a month. If you’re not satisfied, feel free to decline without any obligations. We understand your doubts and want to ensure you feel confident in your decision.

Management system access

Monitor time and budget allocations, track task progress, and communicate easily with our team. Stay informed and in control throughout the project.

Integration support and consultation

Get expert help integrating new technologies into your current setup. We ensure you get the right solution for your project.

Privacy assurance upheld

In the marketing field, safeguarding privacy is crucial for maintaining trust and compliance. We prioritize the privacy of your agency and your clients’ data. You can trust that all information shared is confidential and secure.

Responsive support

Don’t wait for days to get a response. Our team will assist you promptly, within 24 hours of your request. We’re here to address your needs quickly and efficiently.

Client-centered approach

We listen closely to your needs and requirements, ensuring our solutions are tailored to all your requirements. Focusing on a long-term collaboration, we work consistently to support their growth.

Don’t wait for days to get a response.

How client support works

We understand the urgency of your requests and the importance of keeping your website running smoothly every day. We are using project management system in order to keep opened issues under the focus.

Testimonials

We're proud of every project Deveit has worked on. Discover what our clients say about their results.

We have been working with Deveit for over 3 years. They have been a huge asset to our digital marketing team.

Lee,

Founder, Pineapple Digital

I’m grateful to the whole Deveit team for their hard work and expertise! They successfully completed our projects of integrating Magento stores with Klevu’s intelligent product search system.

Austin,

Founder, Calvus Lab

We’ve worked with Deveit for several years now, and during this time they have proven to be an invaluable member of our team.

Karl,

Head of DevOps, Milient

Thanks to Deveit’s efforts, the client saw a significant improvement in user engagement, session duration, sign-ups, and revenue.

Maitsi Dellacasa,

Managing Director, The Communication Machine

We have been working with Deveit for over 3 years. They have been a huge asset to our digital marketing team. They quickly understood our business goals and started delivering exceptional work and support immediately. The entire team is highly professional, experts in all CMSs, and great at customer service.

Their technical support and knowledge are a huge asset to our marketing team. It lets us focus on strategy for our clients, instead of having to solve technical issues on our own. Deveit team also provides exceptional redesign services for our clients’ websites with careful approach and attention to details. As a result, this significantly improved the user experience for our clients, gives them a refreshed online presence and made our partnership with customers even more beneficial than before. Deveit has always provided great client support, giving us updates and solutions that makes our job easier.

We highly recommend them to anyone needing high-quality web design and marketing technical support. At first, we had some concerns about working with an overseas company, but those concerns were quickly diminished. Deveit showed that they truly listen to customers, deliver quality work on time, and offer great client service. Thanks again for your hard work! We highly appreciate it and we highly recommend working with their team.

Lee,

Founder, Pineapple Digital

I’m grateful to the whole Deveit team for their hard work and expertise! They successfully completed our projects of integrating Magento stores with Klevu’s intelligent product search system. The result of this partnership significantly improved the user experience of the clients’ stores. Deveit’s expertise in ecommerce solutions was outstanding, leaving us completely satisfied with the outcomes.

As a founder of Calvus Lab, I appreciate partnerships that share the same values with us focusing on excellence. And the Deveit team has become the right partner. I highly recommend their services to anyone seeking top-tier tech solutions. We’re looking forward to even more collaborations!

Austin,

Founder, Calvus Lab

We’ve worked with Deveit for several years now, and during this time they have proven to be an invaluable member of our team. Deveit have helped us modernize our tech infrastructure through multiple projects, including improving our CI/CD pipelines in Jenkins and GitHub Actions, setting up and maintaining servers using IaC tools such as Terraform and Ansible, migrating production database servers, and migrating our infrastructure to container orchestration using Kubernetes with scalable compute using Karpenter.

For me, Deveit’s biggest strength is the depth of their tech knowledge, but also their ability to use it. They are very proactive with their suggestions from the start of projects and during their lifecycle, producing many good suggestions along the way. All in all, this results in great final solutions.

Karl,

Head of DevOps, Milient

Thanks to Deveit’s efforts, the client saw a significant improvement in user engagement, session duration, sign-ups, and revenue. The new landing pages also boosted conversion rates, and internal stakeholders were particularly impressed with the service provider’s technical expertise.

Maitsi Dellacasa,

Managing Director, The Communication Machine

Answers to frequently asked questions

Curious about tech support services? We’ve put together some frequently asked questions to give you insights into our company and cooperation details. If you haven’t found the information you need, feel free to contact us for assistance.

 

Explore marketing agencies technical support pricing packages here.

Do you sign NDA and confidentiality agreements?

We prioritize our clients’ confidentiality and protect sensitive information. Before cooperation, we discuss confidentiality agreements, data security, and how the information will be handled.

Why do I need technical support for my company?

It helps you reduce your staffing and operations costs, minimize operational risks, focus on marketing tasks, and grow your business.

How much does technical support cost?

It can vary depending on the type of service required and the complexity of the issue. We offer rates up to four times more affordable than similar services in the US and Europe.

I’m interested. How do I get started?

Fill out the contact form, and we will get back to you shortly. Also, feel free to reach out to us by email at sales@deveit.com or by phone at +48 725 814 408.
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