IT technical support for marketing agencies

Delegate your technical issues to Deveit

You can rely on Deveit’s team of professionals to swiftly resolve technical issues with your clients’ websites, online stores and other web services.

We have the necessary expertise, processes and tools to help manage your web projects. We can do small fixes, updates, platform migration, website template redesigns and implementation from scratch.

Deveit can also set up Google Tracking and Conversions, an important way for marketing agencies to verify the success of campaigns and demonstrate this with detailed data for clients.

Benefit from our years of expertise, honed through diverse projects, with a focus on tech marketing support.

What Is IT Support for Marketing Agencies and Why Is It Important?

Marketing agency IT support gives you access to the expertise you need to solve problems with your website, and to answer any questions you may have about your IT platforms.

It’s about making sure everything works well. This keeps your online presence running smoothly and efficiently, without the everyday IT challenges that can affect your profitability.

It gives your team confidence in the online tools they use on a daily basis and can help to improve your data security too. All of this is crucial to protecting your earnings and boosting the bottom-line revenues of your business.

Our digital marketing support services

Website maintenance

Keeping your website up-to-date and ensuring that everything works great. Get your site updated and issues fixed.

Content management

We provide a fully managed service to optimize your digital asset and content management platforms, offering audits, maintenance and content publishing services.

Google Analytics events setup

Measure user interactions on your website or app. Enhance your Google Analytics tracking with our event setup service, aligned with your marketing strategy, for better visibility of your website traffic.

Conversion & user tracking set up

Measure and optimize your marketing campaigns, understand the customer journey and make data-driven decisions, by setting up conversion and user tracking.

UI/UX design

The key element of every marketing strategy is user-friendly design. A team of dedicated designers will help you to improve the user experience and boost your brand’s trust.

Website redesign

A website redesign is not just about aesthetics. It also helps to extend your website visitor sessions, improve SEO, and increase your conversion rate. Modernize your website and boost your business.

Looking for a reliable tech partner? Schedule a free discovery call to discuss how we can help.

Book a call

How Our Technical Support For Marketing Agencies Works

We take a sensible, in-depth approach to offering technical support for marketing agencies. Every client is treated with respect, confidence and equal importance.

  • Step 1: Initial consultation and goal setting

Our team starts by talking to you to understand better what kind of digital support you need. From there, we can set some initial goals to guide our delivery of your IT advice.

  • Step 2: Onboarding and system setup

Every new client undergoes an onboarding process, which allows us to set up your support service, so you know what to do, and who to call, if your website or CMS suffer any problems.

  • Step 3: Continuous monitoring and IT support

We can monitor your websites and online services to identify any potential problems before they become a serious hazard to your business continuity and online earnings.

  • Step 4: Regular maintenance and updates

We ensure any updates to your content management system, plugins and APIs are installed promptly, to keep everything working as it should.

Key Benefits of Our Technical Support

We have created a comprehensive IT support service for marketing agencies, designed to meet the specific needs of your industry, and based on our years of experience working with agencies and creative businesses.

You benefit from this industry-specific expertise, proven by our customer testimonials and case studies, so the IT advice we provide is exactly what you need.

By defining clear goals from the outset, we ensure that the advice we give always keeps your business objectives in mind, to give you IT systems that help you achieve the revenues and growth you are aiming for.

Why choose Deveit?

Proven track record

With a portfolio of over 200 projects, we deliver value to our clients, serving as your reliable web development partner over the long term.

Client-centric approach

Your project matters. We prioritize careful listening and aim to exceed your expectations at every step. Our team is responsive and ready to address any issues. We welcome your ideas.

Transparency and integrity

We uphold the values of honesty, transparency, and trustworthiness. Throughout your website development and maintenance, we meticulously track every step with detailed documentation so you can see the work we have done for you.

Competitive rates

We provide you with the highest standards of web development and support services without compromising quality, all while offering highly competitive rates.

Our technology stack for support

Ecommerce

WooCommerce

WordPress plugin that enables ecommerce functionality on WordPress websites.

Shopify

Hosted ecommerce platform known for its simplicity and ease of use.

BigCommerce

Hosted e-commerce platform with customizable features for growing businesses.

CMS

WordPress

Open-source CMS and blogging platform written in PHP, known for its ease of use and flexibility.

Webflow

No-code website builder and CMS platform that allows users to design, build, and launch responsive websites visually without writing code.

Squarespace

All-in-one website builder and hosting platform known for its ease of use and stylish templates.

HubSpot CMS

Content management system offered by HubSpot, providing a suite of tools for content creation, optimization, and publishing.

Builders

Gutenberg

WordPress block editor introduced in WordPress 5.0, offering a modern and streamlined editing experience with blocks for adding and arranging content elements. It provides a visual way to create rich content layouts and customize the appearance of WordPress websites.

ACF

WordPress plugin that allows users to add custom fields to content types, such as posts, pages, and custom post types, enabling greater flexibility and control over content presentation and data management.

Elementor

Popular drag-and-drop page builder plugin for WordPress, allowing users to create custom website layouts without coding.

Beaver Builder

WordPress page builder plugin known for its ease of use and extensive collection of templates and modules for creating websites.

WPBakery

WordPress page builder plugin with a drag-and-drop interface and a wide range of content elements for building custom layouts.

Languages

PHP

Scripting language used to enable dynamic website content and the language used in WordPress.

Java

Platform-independent programming language used to build scalable, secure server-side applications.

JavaScript

High-level, interpreted programming language used for adding interactivity and dynamic behavior to web pages.

TypeScript

Superset of JavaScript that adds optional static typing for larger-scale applications.

Hosting Platforms

WP Engine

Managed WordPress hosting platform offering performance, security, and scalability for WordPress websites.

Pantheon

WebOps platform for WordPress and Drupal, offering a suite of tools for hosting, developing, and managing websites and applications.

Bluehost

Web hosting provider offering a range of hosting solutions, including shared hosting, VPS hosting, and dedicated servers, with a focus on WordPress hosting.

GoDaddy

Domain registrar and web hosting company offering a range of hosting solutions and website building tools for individuals and businesses.

Contabo

Hosting provider offering a range of hosting services, including VPS hosting, dedicated servers, and web hosting solutions, with a focus on performance and affordability.

Design

Figma

Cloud-based design tool for interface design and prototyping, allowing collaborative real-time editing and design sharing.

Adobe Photoshop

Industry-standard software for image editing, graphic design, and digital art, offering a wide range of tools for manipulating photos and creating complex graphics.

Adobe Illustrator

Vector graphics editor used for creating logos, icons, drawings, typography, and complex illustrations.

Avocode

Design hand-off tool that helps teams bridge the gap between designers and developers by providing an easy way to share, inspect, and export design files from tools like Sketch, Photoshop, and Figma.

Sketch

Vector graphics editor primarily used for UI/UX design, providing a robust set of tools for wireframing, prototyping, and designing user interfaces.

Don’t wait for days to get a response

How client support works

We understand the urgency of your requests and the importance of keeping your website running smoothly every day. We use project management systems to progress your support ticket, giving us good visibility of any issues that have not yet been resolved.

Answers to frequently asked questions

Curious about tech support services? We’ve put together some frequently asked questions to give you insights into our company and cooperation details. If you haven’t found the information you need, feel free to contact us for assistance.

 

Explore marketing agencies technical support pricing packages here.

Do you sign NDA and confidentiality agreements?

We prioritize our clients’ confidentiality and protect sensitive information. Before cooperation, we discuss confidentiality agreements, data security, and how the information will be handled.

Why do I need technical support for my company?

It helps you reduce your staffing and operations costs, minimize operational risks, focus on marketing tasks, and grow your business.

How much does technical support cost?

It can vary depending on the type of service required and the complexity of the issue. We offer rates up to four times more affordable than similar services in the US and Europe.

I’m interested. How do I get started?

Fill out the contact form, and we will get back to you shortly. Also, feel free to reach out to us by email at sales@deveit.com or by phone at +48 725 814 408.
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Testimonials

We're proud of every project Deveit has worked on. Discover what our clients say about their results.

We have been working with Deveit for over 3 years. They have been a huge asset to our digital marketing team.

Lee,

Founder, Pineapple Digital

I’m grateful to the whole Deveit team for their hard work and expertise! They successfully completed our projects of integrating Magento stores with Klevu’s intelligent product search system.

Austin,

Founder, Calvus Lab

We’ve worked with Deveit for several years now, and during this time they have proven to be an invaluable member of our team.

Karl,

Head of DevOps, Milient

Thanks to Deveit’s efforts, the client saw a significant improvement in user engagement, session duration, sign-ups, and revenue.

Maitsi Dellacasa,

Managing Director, The Communication Machine

We have been working with Deveit for over 3 years. They have been a huge asset to our digital marketing team. They quickly understood our business goals and started delivering exceptional work and support immediately. The entire team is highly professional, experts in all CMSs, and great at customer service.

Their technical support and knowledge are a huge asset to our marketing team. It lets us focus on strategy for our clients, instead of having to solve technical issues on our own. Deveit team also provides exceptional redesign services for our clients’ websites with careful approach and attention to details. As a result, this significantly improved the user experience for our clients, gives them a refreshed online presence and made our partnership with customers even more beneficial than before. Deveit has always provided great client support, giving us updates and solutions that makes our job easier.

We highly recommend them to anyone needing high-quality web design and marketing technical support. At first, we had some concerns about working with an overseas company, but those concerns were quickly diminished. Deveit showed that they truly listen to customers, deliver quality work on time, and offer great client service. Thanks again for your hard work! We highly appreciate it and we highly recommend working with their team.

Lee,

Founder, Pineapple Digital

I’m grateful to the whole Deveit team for their hard work and expertise! They successfully completed our projects of integrating Magento stores with Klevu’s intelligent product search system. The result of this partnership significantly improved the user experience of the clients’ stores. Deveit’s expertise in ecommerce solutions was outstanding, leaving us completely satisfied with the outcomes.

As a founder of Calvus Lab, I appreciate partnerships that share the same values with us focusing on excellence. And the Deveit team has become the right partner. I highly recommend their services to anyone seeking top-tier tech solutions. We’re looking forward to even more collaborations!

Austin,

Founder, Calvus Lab

We’ve worked with Deveit for several years now, and during this time they have proven to be an invaluable member of our team. Deveit have helped us modernize our tech infrastructure through multiple projects, including improving our CI/CD pipelines in Jenkins and GitHub Actions, setting up and maintaining servers using IaC tools such as Terraform and Ansible, migrating production database servers, and migrating our infrastructure to container orchestration using Kubernetes with scalable compute using Karpenter.

For me, Deveit’s biggest strength is the depth of their tech knowledge, but also their ability to use it. They are very proactive with their suggestions from the start of projects and during their lifecycle, producing many good suggestions along the way. All in all, this results in great final solutions.

Karl,

Head of DevOps, Milient

Thanks to Deveit’s efforts, the client saw a significant improvement in user engagement, session duration, sign-ups, and revenue. The new landing pages also boosted conversion rates, and internal stakeholders were particularly impressed with the service provider’s technical expertise.

Maitsi Dellacasa,

Managing Director, The Communication Machine

Contacts

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